11 oz Field & Co Stoneware Mug

Typically other companies charge for any 'overruns' – we don't! We charge you only for what you ordered. In the unlikely event we ship fewer than ordered, you'll be charged only for what you received.

You can cancel at any time prior to the order going into production. Once items have been imprinted with your logo, we can no longer accept a cancellation. If you need to change your order for any reason, please contact your Customer Care Representative (you'll get an e-mail from them shortly after you place your order!) and they'll be happy to assist you.

Yes, sure! Unless it is an exact reorder, you always see an 'e-proof' of your item which must be approved by you before we proceed!

If you're unhappy with your order because the product is defective or 'not as promised' or the imprint quality isn't 'spot on' just contact your Customer Care Representative and we'll rerun your order or refund your money. We are in this for the long-haul and will work with you to be sure you're 100% satisfied. 

Pricing on your swag depends on variables like quantity, logo colors, and decoration type/placements.

Quantities: The more you buy, the less you spend per item. There are price breaks on amount, so ordering order numbers like 48 can cost more than just buying 50. Most price breaks are in 25, 50 or 100 increments depending on the item.

Logo colors/artwork: The more colors you want on something, the more expensive that item will be unless it’s a digitally printed item like stickers, tape, or boxes. If your logo has a gradient or heavy detailing, it may cost more to have it made.

Placements: The number of logo placements also influences the cost of your swag, which is especially applicable to apparel. We’ll charge you for placement and location if you want your logo printed on the back of a t-shirt and the front.

Our company has a team of designers to help you customize your swag, but you are more than welcome to design all items yourself.

Simply attach it to your order confirmation and we'll take it from there. You can also e-mail it directly to your Customer Care Representative.

Production and delivery times are listed for every item on the site. This is the number of business days it takes to print your item with a single color imprint after you've approved your artwork + the number of days for delivery de[ending on the shipping method you choose. 

If you need an item faster than the production time shown or if you have any questions contact us – we love a challenge and would be happy to help!